Cloud Based Scheduling Software for Your Field Service Company
Customer problems can be solved effectively by dispatching an expert field tech at the customer site. If you want to provide customer satisfaction and maintain field service efficiency, you have to ensure that:
- You have allocated the risk task to skilled field techs and equip them with correct parts
- Your field workers does not have busy schedules
- Your field techs spend time on meaningful work than unnecessary travel
- Your cherished consumers gets attended on a priority basis
- The customer SLA commitments are fulfilled in the right time
ServiceMax’s cloud-based scheduling software helps your company enhance customer service. It comes with an intuitive UI and manages the scheduling process. The software enhances your dispatch efficiency, increases first time fixes, field tech utilization rates, offers customer satisfaction and leverage partner service teams to reduce costs and perfect service delivery.
Do you want to create and allocate various work orders correctly? Use ServiceMax’s Dispatch Console that comes with the scheduling software.