ServiceMax Helps You Interact with Your Field Service Customer
New age field service customers want maximum utilization of technology. They want to log in their concerns and view the same online. Customer and Partner Communities from ServiceMax, offer complete visibility customers and partners need.
Leverage the cloud with ServiceMax Customer Communities and empower your field service customers to communicate with you. Use ServiceMax to:
- Attain increased customer delight and reduce operation cost by offering self-service capabilities to consumers for scheduling and work orders
- Maximize consumer loyalty and avert costly truck rolls by enabling the access to database solutions on the installed products
- Obtain reliable access to customers to enhance product design, customer service practices and service delivery
- Generate service revenues with effectively targeted cross-sell and up-sell messages depending on customer choices from their earlier transactions
ServiceMax’s Customer and Partner Communities help you blend self-service with customer preference to perfect field service. Download the White Paper to know more.