Fulfill Field Service Customer Demands with ServicePulse
Field service business success is directly proportional to customer delight! Are you offering the best field tech, latest technologies and best solution on every field service customer call? With ServiceMax you can.
ServiceMax's ServicePulse helps you communicate seamlessly with your customers. Use ServicPulse and modernize the way your organization collaborates regarding field service topics. It helps you:
- Improve first time fixes and guarantee customer delight by offering field techs all the answers they require on the customer site
- Increase technician utilization and productivity by offering fast access to field service experts from a mobile device
- Enhance the mean time to repair all over the field techs by leveraging the tribal know-how
- Leverage an organic knowledge base to minimize technician training time
- Promote useful relationship all across distributed teams
ServicePulse helps you make smart decisions regarding customer service practices and service design. Download the White Paper to know more.