Field Service Management Solutions
From juggling competing service calls and scheduling to matching the right tech with the right parts, customer priorities can easily consume too much of a manager’s time. But customer needs should be top priority. You can increase profits by improving the customer retention rate. Understanding your customer needs and fulfilling them helps you build long-standing customer relationships. Customers require a system that enables them to log issues and also view the information online. ServiceMax offers online solutions that enable customers to create their work orders and service requests independently, and also view their appointment windows and case details applicable to their products.
ServiceMax offers Flawless Field Service to its customers, powered by cutting edge software and innovation. Our solutions transform key field service functions, such as:
- Customer and Partner Portals
- Social Collaboration
The customer contracts offered by ServiceMax are in a easy-to-use format that can be accessed easily by customers. We provide our customers complete visibility and strong functionality, with our on-the-go field service.