Communicate Directly with Your Service Customer using ServiceMax
Technology today has altered field service customers expectation dramatically. Customers today prefer to log issues and view the status online. ServiceMax Customer and Partner Communities offer complete visibility and transparency required to generate service revenue. ServiceMax also lets:
- Service customers set up their own service requests depending on their availability
- Customers have direct visibility into their work orders, service history and case details
- Customers visibility of installed products and other related entitlements
- Customers have access to solutions and the workarounds that can be applied to the installed products
Want to leverage the cloud to empower service customers directly communicate with you? Get ServiceMax. Download the White Paper.