Service Dispatch Software
Do you use spreadsheets and silos of information with on-premise complex solutions? Do you need software to bring your service dispatching operation into this century?
ServiceMax service dispatch software leverages proven and scalable cloud computing technology. It assigns and initiates schedules for multiple work orders concurrently — with an intuitive drag and drop dispatch console. Our service dispatch software provides:
- A consolidated view of all unassigned work orders
- Calendar availability of all technicians and geographical locations on one screen
- Real time visibility to the entire operation
You can route technicians based on customer severity, drive time, geographic location, or even by prioritizing to the customers of highest value. You can greatly increase first time fix rates as you will be assigning the job to the right person with the right skills. ServiceMax drives new levels of incredible customer satisfaction and efficiency by delivering complete a suite of field service software applications in the cloud. It is the future of field service.