Ensure Contract Accuracy across Your Service Lifecycle
Accurate warranties and contract renewals results in field service success. It generates payments and invoices faster. Partner with ServiceMax to ensure important contracts are accessible across your field service lifecycle.
Effective contract management can drastically reduce days sale outstanding (DSO) and ensure customer delight. With ServiceMax you can:
- Track and monitor installed products for every customer by individual component and serialized part level
- Update every customer detail like product configurations, contacts, installed products and locations
- Have access to hierarchical tree-structure of installed product status, parts, equipments and detailed product configurations
- Accurately track installations, de-installations and shipment history
- Enable visibility for SLA compliance based on the SLA terms significant for the customer
- Enable consumers to update details via the customer portals
Want to increase your contract renewals by 12%? Get ServiceMax.