ServiceMax Ensures Accurate Contracts across Service Delivery Lifecycle
Field service success depends on precise warranties and service contracts. This helps in generating invoices and payments faster. ServiceMax ensures critical contracts are available across service delivery lifecycle.
Efficient contract management also leads to minimized DSO (days sale outstanding) and happy customers. Use ServiceMax’s contract management capabilities to:
- Update all consumer details easily, like locations, contacts, product configurations and installed products
- Manage and track installed products for all consumers by serialized part level and individual component
- Access the hierarchical tree-structure format of installed product status, detailed product configuration, equipment and parts
- Keep track of shipment history, de-installations and installations
- Allow SLA compliance visibility depending on the SLA terms that are specific to the consumer
- Enable your customers to update details through customer communities
Use ServiceMax to increase contract renewals by 12% and revenues by 22%. Download the White Paper.