Reasons to Use ServiceMax’s Field Service Mobile Software
Most field service companies have started using field service mobile software. TSIA in association with ServiceMax researched and found out five vital reasons for this shift. They are:
- Increased employee collaboration than before
- Device cost and accessibility
- Architecting customer experience in a unique way
- Ease of use and user adoption
- Improved revenue generation and functional metrics
Using ServiceMax Mobile field techs can forsake bulky clipboards and use mobile devices of their choice. It helps accelerate field service delivery and equips the field tech to solve customer issues on time.
Use ServiceMax’s cloud-based field service mobile software to:
- Keep track of the service details and minimize errors
- Add speed to the billing system
- Record work orders, status modifications, request parts, track time and material details, accept or reject a work order and set up your follow-up practices
- Access calendars, inventory levels and spare part locations
- Post a customer problem in ServicePulse and attain real-time inputs from field experts
Want to blend in field service delivery perfection and precision? Partner with ServiceMax.
Download our White Paper.