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Benefits of Cloud-Based Service Order Management Software

Do you want to fulfil the SLA (Service Level Agreement) promises, offer consumer delight and enhance customer loyalty? If yes, ServiceMax’s service order management software can help.

The service order management software from ServiceMax helps you monitor service teams, their locations and specific field works for every service model, systems repair, preventive maintenance and infrastructure. Use ServiceMax to:

  • Enable field techs to create, allot, debrief and update field work orders
  • Generate quotes
  • Enable the field techs to update work orders using their mobiles, both offline and online
  • Track the correct time along with cost items to generate service reports for obtaining customer signature
  • Increase the overall productivity your field techs
  • Speed collections and reduce billing mistakes
  • Minimize confusion concerning the work that needs to be performed
  • Minimize the expenses by properly tracking the parts, technician time and labor costs

ServiceMax’s cloud-based service order management software helps you balance dispatch, scheduling and workforce optimization. To know more visit our website www.servicemax.com