ServiceMax Field Service Software. The Future of Field Service.
Delicate monitoring of parts and products in the warehouse and in stock ensures you know how many and where parts are at all times. ServiceMax offers visibility into the stocks that ensures that the technician has the right parts to rectify the problem, thereby ensuring your firm's first-time fix rate.
ServiceMax's service contracts and warranty capabilities let's companies to create and manage a large spread of service plans that drive service revenue and profits and enable growth into brand new markets, within the field service delivery solution. You can maintain the accuracy of installed products, warranty and service contracts, and spare parts across clients and locations, and makes sure that this critical information is visible throughout the service delivery lifecycle.
Messy returns, missing and broken parts are all a major drain on your bottom line and a strain on the customer relationship. A timely replacement or repair can result in a happy customer who will become loyal to your brand. Quick turn-around of refurbished parts or products can help drop costs and impact your bottom line positively. ServiceMax can help you resolve customer issues fast and in an efficient way.