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ServiceMax Helps in Tracking Service Requests

Are you planning to give a face-lift to your field service business? For that it is crucial to eliminate lost work orders, repeat visits, service gateways and heavy duty software. You need to invest in an advanced solution that offers the perfect setting to track customer service requests. ServiceMax can help.

Using ServiceMax’s parts and logistic service you can ship, request and track parts and product movements from trick stocks, depot repair units and warehouses. Other than keeping a track of service requests ServiceMax helps you:

  • Minimize inventory expenses by reducing the chances of write-offs and parts leakage
  • Minimize costs by making use of refurbished parts and goods to increase the spare parts inventory
  • Enhance field technician utilization by ordering the parts quicker than before
  • Maximize first time fixes by allocating an expert field tech onsite
  • Abide by the regulatory policies by conducting audit trails on the part movements

Don’t let broken products and missing products hinder your profitability. Partner with ServiceMax and turn the same into an opportunity to boost customer loyalty.

Download the White Paper.