Field Workforce Scheduling
Removing the headaches that can arise from the persistent needs to shift schedules can turn bad days into good, with a few keystrokes. ServiceMax's solutions allow you to easy change and respond with intelligent routing, real-time scheduling and advanced optimization, based entirely in the cloud.
ServiceMax's advanced scheduling capabilities boast an exceptional user interface to manage manual, interactive and even fully automatic scheduling processes. Manage the schedules of both your own employees and your partner- employed technicians. By leveraging our intuitive, drag-and- drop dispatch console, you can assign and setup schedules for multiple work orders simultaneously. Increase first time fix rates and reduce mean time to repair by quickly dispatching the right technician to the job.
ServiceMax continually helps our customers send the right tech to the job, every time, no matter when things shift.