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ServiceMax Offers Software to Track Service Requests

Are you rethinking your field service business? Do you want to let go of lost work orders, repeat visits and service gateways? For that you require advanced software to track service requests. ServiceMax can help!

ServiceMax’s Parts & Reverse Logistics software allows you to request, track and ship products and parts movement between truck stocks, warehouses and other customer locations. Other than tracking service requests the software helps you:

  • Maximize technician utilization rates by making quicker to order parts
  • Maximize the first time fix rates by assigning the right field tech to the customer site
  • Comply with the regulatory requirements by delivering audit trails on every parts movement
  • Minimize expenses by utilizing refurbished parts and products to maximize spare parts inventory
  • Minimize inventory expenses by reducing write-downs and parts leakage

Why allow messy returns and missing parts erode your profits? ServiceMax’s software tracks service requests help you turn the same in your favor and improve customer retention. To know more download the White Paper.