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ServiceMax Guarantees Successful Service Operations Management

Field service is intricate and mobile. It involves scheduling field techs, inventory and repair, contract entitlements and work order management. Streamlining your service operations will delight customers and increase your service revenues. For successful service operations management, partner with ServiceMax.

Allocating the right field worker is essential for flawless field service. ServiceMax’s cloud-based service operations management suite includes:

  • Advanced Scheduling: Leverages work order management and workforce optimization to maximize the first time closure rates and productivity
  • Parts: Monitors service parts, depot repair activities and inventories to reduce field service costs
  • Communities: Provides self-service access to consumers for achieving total visibility of the partner functions
  • Contracts: Manages warranties, tracks entitlements and service contracts to maximize revenues and contract renewals
  • Social: Fosters collaboration, monitors the social ticker and enable machine-to-machine communication to maximize first time closure rates

To perfect your field service operations management, get ServiceMax.