Mobile Technology Increase Productivity in Field Service
Your field techs needs to be well equipped whilst on a customer site. Can your field techs access critical service data, customer details and product manuals on the go? The best way to increase field tech utilization and productivity is by offering complete BYOD mobility. ServiceMax's mobile technology can increase the productivity of your field service business.
ServiceMax Mobile from ServiceMax is applicable on any mobile device, such as iPads, iPhones, laptop devices and Windows/Android based Smartphones. Use ServiceMax to:
- Track all the service details when on a customer site and minimize errors
- Speed the service billing
- Have access to work orders, calendars, service history, spare parts locations and the inventory updates
- Use knowledge bases and post a customer problems in ServicePulse to receive useful feedbacks in real-time from field service experts and colleagues to increase resolution times
- Request parts remotely, record material and the time details, accept or decline field work assignments, record work history, create follow-up initiatives and record status changes
ServiceMax's Infinity Framework help companies to seamlessly integrate field tech mobile apps into their systems without any custom code. Want to use the latest mobile technologies to increase productivity? Get ServiceMax.