ServiceMax Supports Telecom Technology Services
Telecom technology services have diverse requirements. It is imperative to strengthen the field service expertise to ensure customer delight and maintain increased service efficiency. ServiceMax offers help.
ServiceMax provides cloud-based field service solution to accelerate the service delivery process by providing complete integration, visibility and instant implementation. Use ServiceMax to:
- Monitor field work orders effectively for crucial repair, capacity implementation and preventive maintenance cases
- Schedule the correct network engineer automatically with the required skill sets and device knowledge to accomplish a task on time
- Dispatch telecom field techs effortlessly from the network operation center for urgent repairs
- Allow field techs with mobile technology that offers both offline and online capacities for accessing the field work orders and knowledge resources seamlessly
- Streamline the supply chain difficulties and save valuable time with parts inventory controls, reverse logistics and refurbished component management
Want to grow your telecom technology services and improve field service efficiency? Partner with ServiceMax.