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ServiceMax Enables Precise Time Tracking for Field Workers

The biggest concern for field service companies is accessing the relevant data and timely decision making. Time tracking is crucial both at a tactical and strategic level. ServiceMax can help!

To ensure high efficiency and customer delight, you field techs need to be dispatched at the right time. It is also crucial to ensure that they work more, travel less and fulfil SLA commitments on time. ServiceMax’s work order management offers time tracking for field workers and helps you:

  • Maximize the overall productivity of your field service team
  • Accelerate collections and brings down the days sale outstanding
  • Bring down customer SLA commitment violations
  • Remove paperwork
  • Reduce the billing mistakes
  • Bring down costs by precisely tracking technician time, parts as well as labor costs
  • Boost technician utilization by enabling them to carry on work even where there is no Internet connectivity

Want to manage creation, allotment, and implementation, debrief and closure of work orders in time? Get ServiceMax.

Download the White Paper.