Benefits of Time Tracking Software with Mobile App
Enhancing employee scheduling and technician utilization are crucial for field service companies. Field techs need to be dispatched and equipped with the right data to solve customer problems on time. Field service managers need to track the time field techs take to solve customer queries vis-a-vis traveling unnecessarily. Since field techs are mobile, a time tracking software with mobile app is beneficial. ServiceMax can help.
ServiceMax Mobile from ServiceMax can function as a time tracking software by allowing field service managers and executives to access work order updates from anywhere, anytime. Field techs can use ServiceMax Mobile to:
- Track field service history when present on a customer site to minimize mistakes and accelerate billing processes
- Access field work orders, product manuals, calendars, field service history, inventory updates and levels and spare parts locations
- Request parts remotely, track time and material details, decline or accept work assignments, track work details and generate follow up activities
Do you want to ensure that your field techs spend more time on work than pointless travel? Get ServiceMax.