Mobile Field Service Management
Creating an effective workforce can be complex and difficult for utility and energy organizations since customer representatives and technicians are on the go solving customer issues. Businesses need an efficient way to be in constant touch with their mobile workforce. Smartphone access to ServiceMax enables you to stay connected with each other and with the headquarters. Not only that it allows the management to be aware of key customers and issues.
ServiceMax's Mobile workforce benefits:
- Increased productivity
- Reduce operating costs while improving customer satisfaction
- Predictability despite servicing remote customers and locations
Real time visibility to the whole operation, anytime on demand
Our browser-based experience is powered by HTML5 and provides the same features irrespective of the mobile device that your users use to access the solution. This ensures that they have access to all the information required to do their job. With ServiceMax utilities can gain maximum operational performance and improved customer satisfaction.