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Advanced Scheduling Planning from ServiceMax

Creating an error-free work order with complete data and information can reduce the work load for field service managers. ServiceMax’s powerful and easy-to-use advanced scheduling and planning solution empowers field managers to plan in advance.

ServiceMax’s interactive Dispatch Console makes the dispatchers more effective. Dispatchers can schedule most work automatically and focus more on critical cases. The Dispatch Console helps dispatchers:

  • Search for right field technicians based on various criteria
  • Optimize the day’s schedule easily
  • Drag and drop work orders in calendar

Advance scheduling planning by ServiceMax offers:

  • 18% increase in the first time fix rates
  • 19% enhancement in the mean time to repair
  • 26% enhancement in productivity because of mobile access

With ServiceMax, field technicians can self-schedule work orders extracting them from a centralized queue. Want to know more? Download and read our White Paper to find out more details.