Create Community Service Reports with ServiceMax
Reports enhance performance management. Your field service business success also depends on the end-to-end communication between you and your customers. Updated interaction facilitated by customer communities combined with finished work orders enhances field service delivery. ServiceMax offers help in community service reports.
ServiceMax’s Reports and Dashboard feature help you define the KPI’s to stay competitive. It also helps you:
- Embed the community service reports and dashboards in any ServiceMax application page
- Outline and create the reports for all functional entity types, like technician skills, work orders and parts movement
- Develop and personalize dashboards that has multiple reports and charts in a user-specified format
- Approve permissions as well as access control for any dashboard or report depending on user roles
- Forward the dashboard and reports to mobile devices based on the visibility limitations and user roles
- Personalize community service reports with an easy drag and drop, filtering and preview option
Want to polish your field service data to create precise community service reports? Get ServiceMax.
Download the White Paper.