Assign Work Orders Accurately using Cloud-Based Dispatch Software
Scheduling and dispatch are two essential elements of field service business. Attaining a balance between the two ensures customer delight and high profits. Manual dispatch processes proves to be tedious and erroneous. ServiceMax’s cloud-based dispatch software helps.
Optimax from ServiceMax acts as a cloud-based dispatch software and offers an intelligent UI. It comes with a “drag and drop” Dispatch Console that can create schedule for numerous field work orders. Use ServiceMax’s dispatch software to:
- Enhance the efficiency of dispatch operations
- Maximize the first time fixes and boost customer satisfaction
- Cater to the consumer SLA promises accurately and on the right time
- Maximize the field tech utilization rates by minimizing the windshield time and maximizing the wrench time
- Leverage the service partners to enhance service delivery function and minimize expenses
Want to view your field work orders based on the customer query criteria? Get ServiceMax’s dispatch software.