Track Customer Service Requests with ServiceMax
Want to perfect field service delivery? Make repeat visits, lost work orders and service gateways history. For this you need to effectively track customer service requests. ServiceMax helps!
ServiceMax’s Parts and Reverse Logistics solution helps you manage service requests, track and ship goods. You can also track part movements taking place between depot repair facilities, warehouses, truck stocks and other customer locations. Use ServiceMax to:
- Boost technician utilization by ordering parts faster
- Increase the chances of first time fixes by dispatching an expert field tech with the correct part
- Minimize inventory costs by curtailing parts leakage and write-offs
- Bring down costs by resorting to refurnished products and parts to increase spare parts inventory
- Adhere to regulatory policies by carrying out audit trails on parts movement
No longer missing parts will hinder your profits. Partner with ServiceMax, track customer requests and enhance customer loyalty. Download the White Paper.