ServiceMax Keeps You Connected with Your Mobile Workforce
A successful field service business requires the use of latest mobile technologies. Field service and field techs are mobile. Whilst on the field, your mobile workforce needs the constant support of field experts and employees. ServiceMax can help.
Using ServiceMax Mobile your field techs and field managers can quickly access ServiceMax anytime and from anywhere. ServiceMax Mobile is applicable to BlackBerry, iPad, iPhone, laptop, Android and Windows Smartphones and tablet devices.
Using ServiceMax your mobile workforce can:
- Record service history when onsite, speed billing and minimize mistakes
- Remotely request parts, keep a track of material and time details, record work history and create follow-up initiatives
- Reject or accept a field work assignment
- Make use of knowledge databases or post a customer query on ServicePulse to get real-time inputs from colleagues
- Access work orders and details, inventory levels and spare parts locations
Want to offer complete BYOD mobility to your mobile workforce? Get ServiceMax.