Why Field Service Professionals Choose ServiceMax?
What is the key to success in field service industry? It lies in utilizing your field service professionals in the optimum way. Most service companies are missing this point today. When field workers are idle there is profit erosion. Field service professionals need to balance scheduling and dispatch. ServiceMax helps!
ServiceMax offers field service professionals with efficient workforce optimization. This increases the first time closure rates and ensures customer delight. ServiceMax helps you:
- Fulfill SLA commitments on time
- Make the most of service partners to reduce cost and enhance service delivery function
- Allocate the correct task to the right field tech
- View the work orders listed depending on high priority, allocated or unassigned
- Use the Dispatch Console and manage the work order criteria
Want to boost the productivity of your field service professionals? Get ServiceMax.
Download the White Paper.