Cloud-Based Work Order and Dispatch Systems Increase Field Service Efficiency
Customer issues cannot be solved in isolation. You need to dispatch your expert field techs equipped with the right parts at the customer site. ServiceMax's cloud-based work order and dispatch systems offer help.
Advance work order and dispatch systems help you set up, allocate, deploy, debrief and close field work orders. It increases your chances of first time fixes and ensures customer delight. Use ServiceMax to:
- Increase field service team productivity
- Stay free from manual dispatch processes
- Minimize confusion concerning field work orders and billing mistakes
- Minimize expenses by correctly keeping a track of parts, labor costs and technician time
- Reduce SLA violations
- Speed up collections and minimize the days sales outstanding
Do you want to empower your partners and customers with real-time work order updates? Get ServiceMax.