Manage All your Work Orders with Ease using Our Software
As a service-driven organization, you already have your hands full with work orders, meeting SLAs, and keeping your customers happy. Creating work orders, assigning them to the right technicians, planning the scheduling and dispatch, and monitoring them till the closure stage can be a round-the-clock job if you do not have the right software in place.
ServiceMax’s work order management software helps you manage your work orders and boost the productivity of field service teams. You can also gain an insight into the overall time spent on completing the work order and reduce operational costs with real-time work order updates.
With our work order management software, you can:
- View and track service teams when they are on the field and also dynamically provide guidance when required
- Enable your technicians in the field to access, update, add and close work orders and also order parts using their mobile devices
- Allow your technicians to generate real-time estimates, invoices, and bills to reduce the payment turn-around time
- Use our Infinity framework to constantly update any changes in the work order and work flow
- Enable customers to view and create work orders on the online portal
- Work in a paperless environment
With ServiceMax, you can focus more on customer delight and less on lengthy work order processes. For more information on how our software works, contact us today.