Achieve huge ROI using ServiceMax's Work Order Management Software
ServiceMax's work order management software allow field service organizations to avail the best in class value out of their work order management efforts. The Work Order Management module allows you to oversee field service teams and their territories, and also the corresponding field activities that include formation, assignment, implementation, closure, and debrief of fieldwork. You can extend the capability of work order management to your partner service teams as well.
- Ability for field service managers to outline service teams, partner service teams and techs along with their territories
- Ability for techs and partner technicians to form, assign, update and debrief a field work-order
- Ability for a technician to not only create and generate estimates and quotes but also to create actual time and expense items and generate final invoices for customer signature
- Capability for technicians to access and update their work-orders from mobile or offline
- Capability for customers to obtain status or to create their work-orders from the customer portal