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ServiceMax’s Work Scheduling Software Helps Kinetico

Are you fulfilling the SLA commitments made to your clients? Are you efficiently maximizing your field team’s time? With ServiceMax you can manage your field service teams and their respective territories better. ServiceMax’s advanced work scheduling software is the solution.

ServiceMax helped Kinetico water systems reduce their work order resolution time. Before ServiceMax, Kinetico used spreadsheets for scheduling and tracking their technician partners. Communications took place through email to debrief and assign work orders, which led to missed SLA deadlines as the company expanded. There were also scarce insights related to service performance. ServiceMax’s work scheduling software helped Kinetico to attain its field service objectives.

ServiceMax helped Kinetico by offering:

  • Robust work order management
  • Metric tracking and rich reporting capacities
  • Effective scheduling automation

Running on cloud, ServiceMax’s work scheduling software is easy to implement and easy to configure as your business undergoes change.

Interested in knowing more about ServiceMax? Download our company White Papers.