Flawless Field Service with Field Worker Management Software
No customer problem can be solved remotely. It is essential to dispatch a skilled field technician to the customer site. Want to cater to SLA commitments in time and ensure customer delight? ServiceMax’s worker management software can help.
ServiceMax helps you monitor the field service teams, their field activities, territories, preventive maintenance and system repair. The cloud-based worker management software helps you:
- Enable partner techs or employees to set up, allocate, debrief and update a field work order
- Monitor the work order process for fix/break scenarios
- Empower field workers access as well as update field work orders using their mobile devices, even when they are offline
- Offer instant SLA counters on your work orders to maximize awareness concerning probable violations
Want to give a boost to your field service business? Think ServiceMax.