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Iteration sign off

Formal signoff prior to implementation.

CUSTOMER
SERVICEMAX
CUSTOMER
What's Happening
No more significant change (process/system); customer is ready to go live; communications; final requirements sign-off
SERVICEMAX
What's Happening
Customer signoff on iterate phase; code freeze (other than critical fixes); Field Service Analytics- Advanced & Governance Trainings Conducted
CUSTOMER
Resources
Project Manager
SERVICEMAX
Resources
Project Manager; Education Resource
CUSTOMER
Risks
Ongoing requests for changes, approval of which will impact timeline, testing, etc.;  Management of business analytics through ServiceMax will be ineffective without knowledge of Reporting & Dashboards and a team to support it
SERVICEMAX
Risks
Lack of communication between ServiceMax Project Manager and Client Project Manager