ServiceMax from GE Digital


Deployment/migration of configuration and customization from a development environment to a full sandbox in preparation for data loading.

guy-black-icon CUSTOMER
What's Happening
Rehearsal for other deployments (migration of development from one environment to another); first simulation for Production deployments (timing, problems, etc.); data migrations
System Administrator
Environment management, coordination across technical teams (especially if integrating); lack of legacy data knowledge
servicemax-black-icon SERVICEMAX
What's Happening
All development is pushed to a full sandbox org; Rehearsal for other deployments (development); first look for Production deployments (timing, identification/documentation of manual steps, etc.); customer performs data loads; Continue Knowledge Transfer and Training Development
Global Development Center resources; Solution Architect; Technical Architect; Education Resource
Lack of documentation or tracking of modifications; Training will not align with defined business and system processes without Knowledge Transfer
guy-black-icon DOCUMENTATION / TASKS
  • Cutover Plan
  • Back out Plan
  • Watchman Change Sets
  • Migration Workbook

  • Data Migration Assistance
  • Future of AID (Actions, Issues, Decisions)
  • Smoke Testing (Validation of Org)
  • Environment Check