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Migration

Deployment/migration of configuration and customization from a development environment to a full sandbox in preparation for data loading.

CUSTOMER
SERVICEMAX
CUSTOMER
What's Happening
Rehearsal for other deployments (migration of development from one environment to another); first simulation for Production deployments (timing, problems, etc.); data migrations
SERVICEMAX
What's Happening
All development is pushed to a full sandbox org; Rehearsal for other deployments (development); first look for Production deployments (timing, identification/documentation of manual steps, etc.); customer performs data loads; Continue Knowledge Transfer and Training Development
CUSTOMER
Resources
System Administrator
SERVICEMAX
Resources
Global Development Center resources; Solution Architect; Technical Architect; Education Resource
CUSTOMER
Risks
Environment management, coordination across technical teams (especially if integrating); lack of legacy data knowledge
SERVICEMAX
Risks
Lack of documentation or tracking of modifications; Training will not align with defined business and system processes without Knowledge Transfer