Careers
Community 1-800-756-4960
Back to Map

Requirement Review

Finalization of user stories and requirements.

CUSTOMER
SERVICEMAX
CUSTOMER
What's Happening
All the user stories/requirements are written, validated against scope, validated against system viability; agreement/consensus on user stories and requirements (technology agnostic); Administrator Training introduced and planned
SERVICEMAX
What's Happening
Finalization and sign-off of user stories and requirements; user stories and requirements validated against Statement of Work scope, import of best practice user stories and associated requirements as a starting point, which are then updated based on customer feedback; Administrator Training introduced and planned
CUSTOMER
Resources
Project Manager, Subject Matter Experts
SERVICEMAX
Resources
Project Manager; Solution Architect; Global Development Center Lead; Technical Architect; Education Resource
CUSTOMER
Risks
Core project values (budget, timeline, scope); should not be overly technical; participation of correct resources; Administrator not prepared for project support
SERVICEMAX
Risks
Lack of consensus on requirements; not enough detail obtained; requirements not associated to user stories; Customer Administrator not prepared for project support