ServiceMax from GE Digital

Requirement Review

Finalization of user stories and requirements.

guy-black-icon CUSTOMER
What's Happening
All the user stories/requirements are written, validated against scope, validated against system viability; agreement/consensus on user stories and requirements (technology agnostic); Administrator Training introduced and planned
Resources
Project Manager, Subject Matter Experts
Risks
Core project values (budget, timeline, scope); should not be overly technical; participation of correct resources; Administrator not prepared for project support
servicemax-black-icon SERVICEMAX
What's Happening
Finalization and sign-off of user stories and requirements; user stories and requirements validated against Statement of Work scope, import of best practice user stories and associated requirements as a starting point, which are then updated based on customer feedback; Administrator Training introduced and planned
Resources
Project Manager; Solution Architect; Global Development Center Lead; Technical Architect; Education Resource
Risks
Lack of consensus on requirements; not enough detail obtained; requirements not associated to user stories; Customer Administrator not prepared for project support
guy-black-icon DOCUMENTATION / TASKS
  • Update Requirements in CoPilot