Since implementing ServiceMax, Samsa Mechanical has turned the corner on new services. There has been a boost in productivity and revenue, which has allowed the company to start a new HVAC building automation service line, even with the same number of employees.
They have also seen a 20% increase in billable hours. Technicians have been more productive and efficient with their time, and it’s making a difference in the company. Now, Samsa is able to get back to the work he enjoys as a tech, and he doesn’t have to sacrifice time at home for time spent behind a desk.