There were two specific reasons why GE HealthCare chose ServiceMax. The first reason was GE HealthCare values ServiceMax’s ability to seamlessly connect to the cloud. “Cloud applications are the future,” Mr. Thomann shared.
The second reason was the flexibility ServiceMax provides. GE HealthCare knew that the system would be able to grow with the company and adapt as the company evolved. “Finding tools that allow us to evolve quick, transform quicker, and adjust quicker to our market are key to our future.”
GE HealthCare uses a range of ServiceMax capabilities, from preventive maintenance, to parts management, to contract and entitlement pieces. ServiceMax provides an end-to-end solution, and the platform is adapting to their core business needs.
With successful ServiceMax deployments in Latin America, Brazil, Japan, and parts of Europe, GE HealthCare is now expanding their ServiceMax solution to roll out in the UK, Ireland, Germany and DACH, BELUX and Australia and New Zealand.