Post Training Support

CUSTOMER

SERVICEMAX

What's Happening (Customer)

Provide any parking lot notes to Education Consultant
Identify and share training gaps, needs and complete change log to reflect needs

What's Happening (ServiceMax)

Follow-up call with customer to discuss training engagement, feedback, support and next steps
Share survey results with customer
Share parking lot with customer & project team

Resources (Customer)

Resources (ServiceMax)

Risks (Customer)

Risks (ServiceMax)

DOCUMENTS