ServiceMax

Field Born, Field Tested.

ServiceMax from GE Digital nombrada Líder

Cuadrante Mágico de Gartner 2017 para el Field Service Management

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Publicación

IDC Report: Field Service Management in Manufacturing: ServiceMax

171130

  • Analyst Research

Field Service is a priority for manufacturers. Read this profile of ServiceMax and hear IDC analyst Heather Ashton's insights on ways ServiceMax is innovating and delivering the capabilities that matter for field service organizations at OEMs.

Publicación

Gartner: How to Achieve Scheduling Optimization in Field Service

171009

  • Analyst Research

Embarking on a schedule optimization project can turn your entire field service operation on its ear. The process change, re-definition of roles and responsibilities amongst your dispatchers, and new experience for your engineers/technicians is not to be taken lightly. If schedule optimization is in your future, this research from Gartner’s Jim Robinson (also the author of the Gartner Magic Quadrant for Field Service Management) is a must-read.

Publicación

VDC Research: 2017 Field Service Report

171005

  • Analyst Research

Field service organizations are facing mounting pressures. Industry analyst firm VDC Research prepared the independent market study, "Field Service Management: From New Solutions to New Pressures" to highlight the incredible technology changes driving change in this market. The full report provides market and trend insights, and profiles and scores ten of the leading field service management technology providers, including ServiceMax.

Publicación

How Digital Transformation Drives Service Innovation

170926

  • Analyst Research

Digital transformation (DX) is driving service organizations to transform into value generators for their companies. Heather Ashton, Research Manager at IDC Manufacturing Insights, recently sat down with ServiceMax to talk about DX and its importance to the entire organization.

Publicación

IDC Report - Perspective: ServiceMax's Maximize 2016

160921

  • Analyst Research

This IDC Manufacturing Insights Perspective highlights announcements and conversations shared at ServiceMax's user conference, Maximize 2016, held in June in San Francisco.