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Publicación

El auge de "La Fuerza de la Gravedad de los Activos y los Datos de Servicio"

180628

Este nuevo estudio concluye que la recopilación y el análisis automático de datos de servicio y activos ofrecen un aumento del 14% en los ingresos y brinda información para cualquier otra parte de tu negocio.

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Investigación: Costes, causas y consecuencias de un tiempo de inactividad no planificado

180514

El estudio de Vanson Bourne encuentra que la producción y la productividad, las TI y el servicio al cliente son los más afectados por el tiempo de inactividad no planificado, con repercusiones perjudiciales para las empresas en general.

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El impacto de la transformación digital de los Servicios de asistencia técnica

180425

Con la ayuda de Wakefield Research, en 2018 entrevistamos a más de 120 de nuestro clientes para descubrir cómo Predix ServiceMax los apoyó a lograr resultados cuantificables. La encuesta incluyó compañías de todo el mundo en varios sectores, incluidos: petróleo y gas, energía, aviación, manufactura y dispositivos médicos.

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IDC Report: Field Service Management in Manufacturing: ServiceMax

171130

Field Service is a priority for manufacturers. Read this profile of ServiceMax and hear IDC analyst Heather Ashton's insights on ways ServiceMax is innovating and delivering the capabilities that matter for field service organizations at OEMs.

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VDC Research: 2017 Field Service Report

171005

Field service organizations are facing mounting pressures. Industry analyst firm VDC Research prepared the independent market study, "Field Service Management: From New Solutions to New Pressures" to highlight the incredible technology changes driving change in this market. The full report provides market and trend insights, and profiles and scores ten of the leading field service management technology providers, including ServiceMax.

Publicación

How Digital Transformation Drives Service Innovation

170926

Digital transformation (DX) is driving service organizations to transform into value generators for their companies. Heather Ashton, Research Manager at IDC Manufacturing Insights, recently sat down with ServiceMax to talk about DX and its importance to the entire organization.

Publicación

Field Service Magazine, Issue 4

170518

ServiceMax Joins Forces with GE Digital

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ServiceMax Named a Leader in the 2016 Magic Quadrant for Field Service Management

170125

This trusted evaluation is based on ability to execute and completeness of vision, placing 15 field service software providers into four quadrants based on rigorous criteria. Here at ServiceMax, we believe this position is a reflection of our market leadership, visionary product capabilities, and – above all – our customer success.

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ServiceMax Magazine Issue #3 Fall 2016

161026

Read the Fall 2016 issue of Field Service Magazine, written by experts for the whole field service organization.

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IDC Report - Perspective: ServiceMax's Maximize 2016

160921

This IDC Manufacturing Insights Perspective highlights announcements and conversations shared at ServiceMax's user conference, Maximize 2016, held in June in San Francisco.

Publicación

Make Operational Excellence a Reality

160913

Bain & Company recently said that service is “a key weapon in the intensifying battle for technical differentiation and commercial value proposition, which every industrial company is fighting.” Service is clearly the new battleground.

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ServiceMax Magazine Issue #2 Summer 2016

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Read the second issue of ServiceMax Magazine, written by experts for the whole field service organization.

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ServiceMax Magazine Issue #1 Spring 2016

160311

Read the first issue of ServiceMax Magazine, written by experts for the whole field service organization.

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Mastering Field Service In Commercial and Residential Services

150320

This report will give you strategies to help transform your commercial or residential service organization into a field service powerhouse.

Publicación

Mastering Field Service In Medical Devices

150320

Medical device industry experts agree that for companies to stay competitive in the current healthcare environment, they must move beyond just the sale of products to grow and stay profitable.

Publicación

Mastering Field Service In Manufacturing

150320

Discover the three fundamental shifts that have taken place in manufacturers’ service organizations.