ServiceMax from GE Digital

How To Write A Customer Service Report

Write a Customer Service Report Using ServiceMax Customer service is more important than ever. You need a fast and easy way to keep track of your efforts.

Create reports of your customer service targets and all relevant data with ServiceMax Reports & Dashboards. Get instant status on installed products with expiring warranties, critical work orders and delayed RMA's. It helps you:

  • Grant approval and access control for any customer service report or dashboard depending on the user roles
  • Define and establish reports for all kinds of functional entities like technician skills, work-orders and parts movements
  • Embed dashboard and reports to any page in ServiceMax application
  • Set up and personalize reports with multiple charts and reports in a user-specific pattern
  • Personalize customer service reports in an easy and intelligent preview with drag and drop filtering option

Watch this 2 minute video to learn how ServiceMax will improve your customer service.