Each year has become a precipice for airports to change before they are forced to. Airports are reassessing air-side and the land-side ecosystem with their contractors, so they can recapture lost capacity. The airport ecosystem now embodies the requirements for actionable data insights originating from the Internet of Things (IoT), big data, robots, and real-time mobile communications
ServiceMax is the airports Service Execution Management platform to realize actionable insights from data for the highest utilization of things and people as possible. The service execution platform has key technology enablers that makes ServiceMax an industry leading enterprise grade platform to help the airport service provider “set priorities, make choices, plan regulatory audits, analyze data, select and implement corrective actions”. ServiceMax Execution Management also provides landside and airside actionable insights for contract management amongst the airport authority, contractors, airlines and franchisees.