10 Steps Service Organizations Can Take to Be Prepared for the Evolution of Field Service
Areas to prioritize to continue the path of service leadership
Most service organizations are on the path of digital transformation in one way or another, whether as part of an enterprise digital transformation directive, or as a service-led initiative.
As with most transformations, the number of desired initiatives doesn’t often lineup with the resources available to execute on those initiatives. The following 10 actions are areas that organizations should prioritize to continue the path of service leadership.