The award program recognizes ServiceMax customers who have successfully implemented ServiceMax and who are experiencing great success and adoption. Recipients will be honored for achieving positive business results using ServiceMax. You have worked hard to successfully utilize ServiceMax and elevate field service at your organization; this is our way of recognizing you for your hard work, dedication to field service and outstanding contributions to your own companies and to the industry.
Nominate a ServiceMax User
And the Categories are...
ServiceMax Rookie of the Year
This award recognizes customers for outstanding accomplishment in their organization or field service team in their first year of implementation.
Eligibility: Customers who have been live with ServiceMax for one year or less.
ServiceMax "We Keep the World Running" Award
This award recognizes customers whose use of ServiceMax keeps the world running and has become critical to serve their customers.
Eligibility: Any ServiceMax customer whose products and services help people and / or places in need.
ServiceMax Customer Impact Award
This award recognizes ServiceMax customers who have experienced a marked change in culture and transformation as it relates to their customers since implementing ServiceMax.
Eligibility: Any customer who can provide details on improved customer satisfaction, improved customer service, or loyalty.
ServiceMax Business Impact Award
This award recognizes ServiceMax customers who have realized exceptional business results and ROI in the areas of revenue, productivity, and the adoption of a field service management strategy for a business unit, department, company-wide, or throughout their extended enterprise. Submissions should include quantifiable results and include metrics.
Eligibility: Customers who have been using ServiceMax for six months or more and have metrics and numbers to share.
ServiceMax Innovation Award
This award recognizes a customer who has demonstrated innovative use of ServiceMax on mobile devices, in disconnected environments, or in machine-to-machine or IoT use.
Eligibility: This customer is viewed as a visionary leader. Possible candidates could be using ServiceMax on a mobile device, machine-to-machine technology, or IoT.
ServiceMax Raving Fan of the Year Award
This award recognizes a ServiceMax customer who has demonstrated outstanding leadership in field service and who has been a great advocate of ServiceMax.
Eligibility: This customer is viewed as a visionary leader and a strong advocate of ServiceMax and field service.