Press Release

ServiceMax Customers Highlight Field Service USA Conference

PLEASANTON, CA– Apr 19, 2013 - ServiceMax, the leading field service management solution for a new era of business, wants you to join them at the Field Service USA conference in Palm Springs, California to hear ServiceMax customers McKinley Equipment and Litepoint discuss how to transform your field service organization into a true growth engine and gain a competitive advantage by delivering flawless field service to your customers.

In a keynote session, ServiceMax customer Kevin Rusin, CFO of McKinley Equipment, will discuss how to raise the profile of your own field service organization throughout your company, the benefits you’ll gain in doing so, and how McKinley has grown field service revenue by 38 percent with ServiceMax.

ServiceMax customer Kyle Hurlbut, director of engineering services at Litepoint, will appear in two sessions at the conference covering topics on workforce management and business growth in emerging markets.

In conjunction with this marquee field service industry gathering, ServiceMax will be hosting a “Dish with ServiceMax” dinner event, the latest in the company’s series of regional field service dinners where field service pros can network, share ideas and discuss new opportunities in the field service industry.

And throughout the conference, visit the ServiceMax booth to hear from more customers and check out our Innovator’s Theater to learn more about how to bring the benefits of ServiceMax to life within your organization.

Connect with ServiceMax at the Field Service USA conference:

Dish with ServiceMax!
Tuesday April 23, 7:45 – 10:00pm (immediately following conference cocktail reception)
Hyatt Regency Indian Wells Resort & Spa
The Verbena Terrace (located off the Agave restaurant)
44600 Indian Wells Lane
Indian Wells, CA 92210

Field service innovators ServiceMax and The SmartVan invite you to join a select group of your field service peers for an exclusive dinner event following day one of the Field Service USA conference. Take this opportunity to dine and dish with other senior field service pros, sharing insights and discussing new opportunities in the industry.

Conference session: Tackling the Challenges of Having a Smaller Workforce With Complex Equipment
Speaker: ServiceMax customer Kyle Hurlbut, director of engineering services, Litepoint
Monday April 22, 2:50 PM

Conference session: Increasing Your Presence in Emerging Markets and Planning for Growth
Panel Speaker: ServiceMax customer Kyle Hurlbut, director of engineering services, Litepoint
Tuesday April 23, 4:00 PM

Keynote session: Raising The Profile Of Field Service And Making It Your Company’s Strategic Advantage
Speaker: ServiceMax customer Kevin Rusin, CFO McKinley Equipment
Wednesday April 24, 12:35 PM

About ServiceMax
There are more than 5 million field service technicians in the United States alone, yet today there’s no standard technology for managing the way companies of all types and stripes empower them to truly delight their customers in the field. ServiceMax is changing that. We’re rethinking field service and delivering on the promise of cloud and mobile software, powering a new era of field service experiences for our customers’ customers. The impact of ServiceMax is simple: lower costs, greater efficiency, happier customers; all while increasing revenue. Based in Pleasanton, California, we are a company of innovators, thinkers and doers who care passionately about changing the world of field service. To learn more, please visit