Press Release

ServiceMax, Inc. Announces Second Quarter Fiscal Year 2022 Results

– Revenue of $32.2 million, an increase of 18% year-over-year –
– Subscription revenue of $27.5 million, an increase of 24% year-over-year –


Pleasanton, CaliforniaSeptember 10, 2021 – ServiceMax, Inc. (“ServiceMax” or the “Company”), a leader in asset-centric, Field Service Management software, today announced financial results for its second quarter of fiscal year 2022, ended July 31, 2021.

Neil Barua, Chief Executive Officer of ServiceMax commented, “I am incredibly proud of our Q2 results, and our strong subscription revenue growth reflects the increasing demand for cloud-native, asset-centric Field Service solutions that we see from our new and existing customers. The traction that ServiceMax is seeing in the market is a testament to our vision and ability to execute, furthering an already proven track-record in our space. We’re excited to continue this momentum.

“ServiceMax’s leadership continues to be recognized by industry analysts, and we were named a Leader in the Gartner Magic Quadrant for Field Service Management for the sixth consecutive year. The planned acquisition of LiquidFrameworks, as well as our ongoing product innovation, continues to create a compelling value proposition for new and existing customers looking to transform their Field Service operations.

“Looking forward, we remain excited about the prospects for the Company as we aim to complete a business combination with Pathfinder Acquisition Corporation in the second half of our fiscal year, through which ServiceMax is expected to become a publicly traded company, further enhancing our ability to deliver on what we see as an increasingly attractive market demand.”

Second Quarter Fiscal Year 2022 Financial Highlights
  • Total Revenue: Total revenue was $32.2 million during the second quarter of fiscal 2022, representing an increase of 18% year-over-year, compared to $27.2 million during the second quarter of fiscal 2021. Excluding the impact of purchase accounting for fiscal 2021, total revenue increased 17% year-over-year.
  • Subscription Revenue: Subscription revenue was $27.5 million during the second quarter of fiscal 2022, representing an increase of 24% year-over-year, compared to $22.1 million during the second quarter of fiscal 2021. Excluding the impact of purchase accounting for fiscal 2021, subscription revenue increased 22% year-over-year.
  • Operating Results: Loss from operations was $13.9 million during the second quarter of fiscal 2022, compared to $14.4 million during the second quarter of fiscal 2021. Non-GAAP loss from operations was $2.5 million during the second quarter of fiscal 2022, compared to $4.0 million during the second quarter of fiscal 2021.
Recent Business Highlights
  • Signed new deal with a leading equipment rentals company serving construction, industrial, energy, infrastructure, and government. This deal provides more than 8,000 ServiceMax licenses to enable improved asset visibility, cost reduction and increased revenues.
  • Signed new deal with leading provider of medical diagnostic imaging and healthcare information technology. For this customer, ServiceMax is enabling a transition to a cloud-based solution with visibility into contracts, warranties, and entitlements to stop/reduce contract leakage around service and parts.
  • Signed additional customer wins and expansions across a variety of industries including a threat detection and security screening technologies provider, a pharmaceutical and medical device company, an industrial IoT solutions provider, a flight simulation company, and a technology company focused on imaging for business.
  • Announced a definitive agreement to acquire LiquidFrameworks, advancing ServiceMax’s Field Service Management capabilities in the energy sector.
  • Named a Leader in the Gartner Magic Quadrant for Field Service Management for the 6th consecutive year based on the Company’s completeness of vision and ability to execute.
  • Named Sophie Ames as Chief Human Resources Officer and appointed two new members to the Company’s Board of Directors: Felicia Alvaro, the Independent Director and Audit Committee Chair of Cornerstone on Demand; and Callie Field, the Executive Vice President and Chief Customer Experience Officer for T-Mobile.
Financial Outlook

ServiceMax is reiterating guidance for its fiscal year 2022 ending January 31, 2022, as follows (in millions):

FY2022 Guidance

Year-over-year increase

Total Revenue

$130 million

19%

Subscription Revenue

$112 million

22%

Non-GAAP Operating Results

$(22) million

 
Business Combination Transaction

On July 15, 2021, ServiceMax entered into a business combination agreement with Pathfinder Acquisition Corp. (Nasdaq: PFDR) (“Pathfinder”), a publicly traded special purpose acquisition company co-sponsored by affiliates of HGGC and Industry Ventures, which was amended and restated on August 12. The transaction is expected to close in the fourth quarter of 2021. The transaction is expected to deliver approximately $335 million of gross proceeds to the combined company, assuming no redemptions by Pathfinder shareholders, and including proceeds from a strategic common equity investment immediately prior to closing by leading software companies PTC Inc. and Salesforce Ventures at the same valuation as the business combination transaction. The closing of the transaction is expected to result in ServiceMax becoming a Nasdaq listed company under the ticker symbol “SMAX”.

About ServiceMax

ServiceMax’s mission is to help customers keep the world running with asset-centric field service management software. As a recognized leader in this space, ServiceMax’s mobile apps and cloud-based software provide a complete view of assets to field service teams. By optimizing field service operations, customers across all industries can better manage the complexities of service, support faster growth, and run more profitable, outcome-centric businesses.

About Pathfinder Acquisition Corporation

Pathfinder Acquisition Corporation (NASDAQ: PFDR) is a purpose-built partnership between affiliates of two investment firms with a strong record of success as investors in technology and tech-enabled businesses: HGGC, a leading middle-market private equity firm based in Palo Alto, and Industry Ventures, a leading multi-strategy venture capital platform based in San Francisco. Pathfinder’s corporate objective is to identify and execute a business combination with a high quality, growth-oriented private company in the tech sector that Pathfinder believes can succeed as a public company and generate attractive returns for shareholders over the long term.

Forward-Looking Statements

This communication contains forward-looking statements that are based on beliefs and assumptions and on information currently available to ServiceMax relating to the future financial performance of the business and certain planned acquisitions. In some cases, you can identify forward-looking statements by the following words: “may,” “will,” “could,” “would,” “should,” “expect,” “intend,” “plan,” “anticipate,” “believe,” “estimate,” “predict,” “project,” “potential,” “continue,” “ongoing,” “target,” “seek” or the negative or plural of these words, or other similar expressions that are predictions or indicate future events or prospects, although not all forward-looking statements contain these words. Any statements that refer to expectations, projections or other characterizations of future events or circumstances, including strategies or plans as they relate to the Business Combination or the consummation of the Business Combination itself, are also forward-looking statements. These statements involve risks, uncertainties and other factors that may cause actual results, levels of activity, performance, or achievements to be materially different from the information expressed or implied by these forward-looking statements. ServiceMax cannot assure you that the forward-looking statements in this communication will prove to be accurate. These forward-looking statements are subject to a number of risks and uncertainties, including those included under the heading “Risk Factors” in the registration statement on Form S-4 filed by Pathfinder with the SEC and those included under the heading “Risk Factors” in the final prospectus filed by Pathfinder on February 18, 2021 relating to Pathfinder’s initial public offering and in its subsequent periodic reports and other filings with the SEC. In light of the significant uncertainties in these forward-looking statements, you should not regard these statements as a representation or warranty by Pathfinder, ServiceMax, their respective directors, officers or employees or any other person that Pathfinder and ServiceMax will achieve their objectives and plans in any specified time frame, or at all. The forward-looking statements in this communication represent the views of ServiceMax as of the date of this communication. Subsequent events and developments may cause that view to change. However, while ServiceMax may elect to update these forward-looking statements at some point in the future, there is no current intention to do so, except to the extent required by applicable law. You should, therefore, not rely on these forward-looking statements as representing the views of ServiceMax as of any date subsequent to the date of this communication.

Additional Information

In connection with the Business Combination, Pathfinder has filed a registration statement on Form S-4 with the SEC that includes a prospectus with respect to Pathfinder’s securities to be issued in connection with the Business Combination and a proxy statement with respect to the stockholder meeting of Pathfinder to vote on the Business Combination. Stockholders of Pathfinder and other interested persons are encouraged to read the preliminary proxy statement/prospectus as well as other documents to be filed with the SEC because these documents will contain important information about Pathfinder, ServiceMax and the Business Combination. After the registration statement is declared effective, the definitive proxy statement/prospectus to be included in the registration statement will be mailed to stockholders of Pathfinder as of a record date to be established for voting on the Business Combination. Once available, stockholders of Pathfinder will also be able to obtain a copy of the S-4, including the proxy statement/prospectus, and other documents filed with the SEC without charge, by directing a request to: Pathfinder Acquisition Corporation, 1950 University Avenue, Suite 350, Palo Alto, California 94303. The preliminary and definitive proxy statement/prospectus to be included in the registration statement, once available, can also be obtained, without charge, at the SEC’s website (www.sec.gov).

Participants in the Solicitation

Pathfinder and ServiceMax and their respective directors and executive officers may be considered participants in the solicitation of proxies with respect to the potential transaction described in this communication under the rules of the SEC. Information about the directors and executive officers of Pathfinder and their ownership is set forth in Pathfinder’s filings with the SEC, including the final prospectus filed by Pathfinder on February 18, 2021 relating to Pathfinder’s initial public offering and in its subsequent periodic reports and other filings with the SEC. Additional information regarding the persons who may, under the rules of the SEC, be deemed participants in the solicitation of the Pathfinder stockholders in connection with the potential transaction can be found in the registration statement containing the preliminary proxy statement/prospectus filed with the SEC. These documents are available free of charge at the SEC’s website at www.sec.gov or by directing a request to: Pathfinder Acquisition Corporation, 1950 University Avenue, Suite 350, Palo Alto, California 94303.

No Offer or Solicitation

This press release is not a proxy statement or solicitation of a proxy, consent or authorization with respect to any securities or in respect of the potential transaction and does not constitute an offer to sell or a solicitation of an offer to buy any securities of Pathfinder or ServiceMax, nor shall there be any sale of any such securities in any state or jurisdiction in which such offer, solicitation, or sale would be unlawful prior to registration or qualification under the securities laws of such state or jurisdiction. No offer of securities shall be made except by means of a prospectus meeting the requirements of the Securities Act.

Investor Relations
ServiceMaxIR@icrinc.com

Media Relations
ServiceMaxPR@icrinc.com

Pathfinder Acquisition Corporation
edesciora@stantonpr.com


ServiceMax, Inc.
Condensed Consolidated Balance Sheets

(Unaudited and in thousands, except par value amounts)

   

As of July 31,

As of January 31,

   

2021

2021

   

(Unaudited)

ASSETS

         

Current assets:

         

Cash and cash equivalents

 

$

77,254

$

81,169

Accounts receivable, net

   

27,853

 

35,977

Accounts receivable – related party

   

1,406

 

3,600

Prepaid expenses

   

1,992

 

2,062

Deferred sales commissions

   

2,269

 

1,761

Other assets

   

2,210

 

2,569

Total current assets

   

112,984

 

127,138

           

Property and equipment, net

   

436

 

669

Internally developed software, net

   

2,529

 

2,739

Operating lease right-of-use assets

   

8,094

 

7,141

Goodwill

   

373,825

 

373,825

Intangible assets, net

   

99,394

 

118,272

Deferred sales commissions, noncurrent

   

4,568

 

3,755

Deferred public offering costs

   

5,129

 

-

Deposits and other long-term assets

   

894

 

1,318

Total assets

   

607,853

 

634,857

           

LIABILITIES AND STOCKHOLDER’S EQUITY

         

Current liabilities:

         

Accounts payable

   

5,118

 

4,119

Accounts payable – related parties

   

1,789

 

983

Accrued expenses

   

14,922

 

13,716

Operating lease liabilities

   

3,143

 

2,440

Unearned revenue

   

68,476

 

66,971

Total current liabilities

   

93,448

 

88,229

           

Operating lease liabilities, noncurrent

   

5,266

 

5,023

Unearned revenue, noncurrent

   

2,077

 

4,930

Deferred tax liability, net

   

3,182

 

4,795

Other long-term liabilities

   

413

 

177

Total liabilities

   

104,386

 

103,154

Commitments and contingencies

         

Common stock $0.01 par, 100 shares issued and outstanding as of July 31, 2021 and January 31, 2021

   

-

 

-

Additional paid-in capital

   

663,540

 

662,723

Accumulated deficit

   

(160,073)

 

(131,020)

Total stockholder’s equity

   

503,467

 

531,703

Total liabilities and stockholder’s equity

 

$

607,853

$

634,857

             
ServiceMax, Inc.
Condensed Consolidated Statement of Operations

(Unaudited and in thousands, except per share data)

 

For the Three Months Ended July 31,

 

For the Six Months Ended July 31,

 

2021

 

2020

 

2021

 

2020

 

(Unaudited)

 

(Unaudited)

Revenue

             

Subscription

$ 27,480

 

$ 22,109

 

$ 53,237

 

$ 43,720

Professional services

4,706

 

5,075

 

8,958

 

9,398

Total revenue

32,186

 

27,184

 

62,195

 

53,118

Cost of revenue

             

Subscription

11,282

 

11,294

 

22,527

 

22,532

Professional services

4,448

 

5,232

 

9,191

 

10,714

Total cost of revenue¹

15,730

 

16,526

 

31,718

 

33,246

Subscription

16,198

 

10,815

 

30,710

 

21,188

Professional services

258

 

(157)

 

(234)

 

(1,316)

Gross profit

16,456

 

10,658

 

30,477

 

19,872

               

Operating expenses

             

Sales and marketing¹

16,047

 

15,316

 

33,385

 

32,954

Research and development¹

7,668

 

6,048

 

15,691

 

13,731

General and administrative¹

6,673

 

3,731

 

11,526

 

8,792

Total operating expenses

30,388

 

25,095

 

60,602

 

55,477

               

Loss from operations

(13,932)

 

(14,437)

 

(30,125)

 

(35,605)

               

Interest income

5

 

23

 

9

 

96

Gain (loss) on foreign exchange transactions

(198)

 

431

 

(150)

 

(107)

Other income (expense), net

24

 

9

 

25

 

(14)

Total other income (expense), net

(169)

 

463

 

(116)

 

(25)

               

Loss before income taxes

(14,101)

 

(13,974)

 

(30,241)

 

(35,630)

               

Income tax benefit

538

 

3,763

 

1,188

 

8,398

               

Net loss and comprehensive loss

$(13,563)

 

$(10,211)

 

$(29,053)

 

$(27,232)

               

Loss per common share:

             

Basic and diluted

(136)

 

(102)

 

(291)

 

(272)

               

Weighted average shares:

             
               

Basic and diluted

100

 

100

 

100

 

100

(1) Includes stock-based compensation expense as follows:

 

For the Three Months Ended, July 31,

 

For the Six Months Ended, July 31,

 

2021

 

2020

 

2021

 

2020

Cost of revenue


109

 


45

 


176

 


70

Sales and marketing

121

 

98

 

219

 

133

General and administrative

219

 

225

 

434

 

433

Research and development

137

 

64

 

226

 

85

Total stock-based compensation expense

$ 586

 

$ 432

 

$ 1,055

 

$ 721

ServiceMax, Inc.
Condensed Consolidated Statement of Cash Flows

(In Thousands of US Dollars)

 

Six Months Ended July 31,

 

2021

 

2020

 

(Unaudited)

Cash flows from operating activities

     

Net loss

$(29,053)

 

$(27,232)

Adjustments to reconcile net loss to net cash used in operating activities:

     

Depreciation

257

 

262

Amortization of intangible assets

18,878

 

18,878

Amortization of internally developed software

277

 

-

Amortization of deferred sales commissions

1,099

 

568

Stock-based compensation expense

1,055

 

721

Bad debt expense/(recovery)

(56)

 

389

Noncash lease expense

1,350

 

1,606

Deferred income tax benefit

(1,613)

 

(8,949)

Changes in operating assets and liabilities

     

Accounts receivable

8,180

 

3,003

Accounts receivable – related party

2,194

 

2,199

Prepaid expenses

70

 

(457)

Other current assets

359

 

180

Deferred sales commissions

(2,421)

 

(1,477)

Deposits and other assets

424

 

16

Accounts payable

(870)

 

(4,451)

Accounts payable – related party

806

 

(900)

Accrued expense

256

 

1,609

Unearned revenue

(1,348)

 

2,796

Operating lease liabilities

(1,357)

 

(1,598)

Net cash used in operating activities

(1,513)

 

(12,837)

Cash flows from investing activities

     

Purchases of property and equipment

(23)

 

(105)

Capitalization of internally developed software

(70)

 

(1,009)

Net cash used in investing activities

(93)

 

(1,114)

Cash flows from financing activities

     

Capital contributions from ServiceMax, JV, LP

-

 

84,716

Payments related to public offerings

(2,309)

 

-

Net cash flows provided by (used in) financing activities

(2,309)

 

84,716

Net increase (decrease) in cash and cash equivalents

(3,915)

 

70,765

Cash and cash equivalents, beginning of period

81,169

 

16,819

Cash and cash equivalents, end of period

$ 77,254

 

$ 87,584

Supplemental disclosures of cash flow information:

     

Income taxes paid

845

 

25

Operating lease right of use assets and lease liability recorded for new lease

2,303

 

-

Deferred public offering costs incurred and included in accounts payable

2,820

 

-

ServiceMax’s Use of Non-GAAP Financial Measures

In addition to our results of operations above, ServiceMax reports certain financial measures that are not required by or presented in accordance with GAAP including non-GAAP Operating Results. ServiceMax believes that the disclosure of non-GAAP financial measures provides investors with additional information that reflects the amounts and financial basis upon which ServiceMax’s management assesses and operates its business. In particular, we believe that adjustments for the impact of purchase accounting for fiscal 2021 are particularly useful when making year over year comparisons. ServiceMax’s definition may differ from the definitions used by other companies and therefore comparability may be limited. In addition, other companies may not publish these or similar metrics. These non-GAAP financial measures should not be viewed in isolation or as a substitute for, or superior to, measures prepared in accordance with GAAP. A reconciliation of GAAP to non-GAAP financial measures is provided below.


ServiceMax, Inc.
Reconciliation of GAAP to Non-GAAP Measures

(Unaudited and in thousands)

Adjusted Gross Profit represents gross profit adjusted for fair value adjustment to acquired unearned revenue, amortization of acquired intangibles, stock-based compensation expense, and severance costs.

 

Three Months Ended

Six Months Ended

July 31,

July 31,

 

2021

 

2020

2021

 

2020

Gross Profit

$ 16,456

 

$ 10,658

 

$ 30,477

 

$ 19,872

Amortization of Acquired Intangibles (1)

5,185

 

5,185

 

10,370

 

10,370

Impact of Fair Value Adjustment (2)

-

 

394

 

-

 

791

Stock-Based Compensation

109

 

45

 

176

 

70

Other Non-Recurring Costs (3)

-

 

-

 

143

 

112

Adjusted Gross Profit

$ 21,750

 

$ 16,282

 

$ 41,166

 

$ 31,215

(1) Amortization of acquired intangibles refers to the amortization of the intangible value assigned to the technology acquired from the GE carve out ServiceMax JV, LP Acquisition.

(2) Fair value adjustment represents the impact of the fair value adjustment to acquired unearned revenue relating to subscription services billed by ServiceMax prior to the acquisition by SLP-SA Silverlake Partners. This adjustment represents the difference between the revenue recognized based on management’s estimate of fair value of acquired unearned revenue and the receipts billed prior to the acquisition less revenue recognized prior to the acquisition.

(3) Other non-recurring costs includes severance and other costs due to company reorganization.

Adjusted Subscription Gross Profit represents subscription gross profit adjusted for the fair value adjustment to acquired unearned revenue, amortization of acquired intangibles, stock-based compensation expense, and severance costs.


 

Three Months Ended

Six Months Ended

July 31,

July 31,

 

2021

 

2020

2021

 

2020

Subscription Revenue Gross Profit

$ 16,198

 

$ 10,815

 

$ 30,710

 

$ 21,188

Amortization of Acquired Intangibles (1)

5,185

 

5,185

 

10,370

 

10,370

Impact of Fair Value Adjustment (2)

-

 

394

 

-

 

791

Other Non-Recurring Costs (3)

6

 

2

 

12

 

(21)

Adjusted Gross Profit

$ 21,389

 

$ 16,396

 

$ 41,092

 

$ 32,328

(1) Amortization of acquired intangibles refers to the amortization of the intangible value assigned to the technology acquired from the GE carve out ServiceMax JV, LP.

(2) Fair value adjustment represents the impact of the fair value adjustment to acquired unearned revenue relating to subscription services billed by ServiceMax prior to the acquisition by SLP-SA Silverlake Partners. This adjustment represents the difference between the revenue recognized based on management’s estimate of fair value of acquired unearned revenue and the receipts billed prior to the acquisition less revenue recognized prior to the acquisition.

(3) Other non-recurring costs includes severance and other costs due to company reorganization and stock-based compensation expense.

Non-GAAP Operating Results represents results from operations as reported in our consolidated statement of operations excluding the impact of fair value adjustment to acquired unearned revenue, fair value adjustments to acquired deferred commissions, amortization of acquired intangibles, stock-based compensation expenses, severance costs, and acquisition costs.

 

Three Months Ended

Six Months Ended

July 31,

July 31,

 

2021

 

2020

2021

 

2020

Loss from Operations

$ (13,932)

 

$ (14,437)

 

$ (30,125)

 

$ (35,605)

Amortization of Acquired Intangibles (1)

9,439

 

9,439

 

18,878

 

18,878

Stock-Based Compensation

586

 

432

 

1,055

 

721

Impact of Fair Value Adjustments (2)

(172)

 

92

 

(373)

 

159

Other Non-Recurring Costs (3)

1,562

 

457

 

2,348

 

793

Adjusted Loss from Operations

$ (2,517)

 

$ (4,017)

 

$ (8,217)

 

$ (15,054)

(1) Amortization of acquired intangibles refers to the amortization of the intangible value acquired from the GE carve out and ServiceMax JV, LP Acquisition.

(2) Fair value adjustments represent the impact of the fair value adjustment to acquired deferred commissions relating to sales commissions deferred and to acquired unearned revenue relating to subscription services billed by ServiceMax prior to the acquisition by Silver Lake Partners SLP-SA. The adjustment for deferred commissions represents the difference between the deferred sales commissions recognized based on management’s estimate of fair value of deferred sales commissions and the sales commissions deferred prior to the acquisition less amortization of deferred commissions recognized prior to the acquisition. The adjustment for unearned revenue represents the difference between the revenue recognized based on management’s estimate of fair value of acquired unearned revenue and the receipts billed prior to the acquisition less revenue recognized prior to the acquisition.

(3) Other non-recurring costs includes acquisition costs related to the planned acquisition of LiquidFrameworks, the carve-out from GE, the Business Combination with Pathfinder, and severance and other costs due to company reorganization.