ServiceMaxs' 3i Methodology was developed with one goal in mind– your success. The 3i Methodology helps to drive value and return, while providing governance so that nothing is missed. Each of the three core phases of a ServiceMax project – initiate, iterate, and implement, contains a deep set of delivery tools, processes and best practices that enable our consultants to listen, engage, solve, and deliver the best time-to-value possible.
Whether you want a prescriptive best practice approach or a custom implementation built to your requirements, ServiceMax gives you the options based on your needs.
Built to Requirements
Your required capabilities match our best practices in a custom implementation that puts your unique service process at the fingertips of your service team.
Configured for Best Practice
Accelerated field service automation with a choice of two packaged implementations that deliver our best practice workflows so you can manage to the most common service objectives within 12 -17 weeks.