Training is essential—that's why many organizations have to decide on which type of training engagement is best for their organization.
Here are some questions to ask yourself when you make the big decision.
- What is my training budget for this implementation?
- Will this be a regional or global rollout?
- What is the timeline for the training effort?
- Should I have a dedicated training resource that can develop and deliver this content?
Field service organizations may opt for only one of the two options or both depending on the size of their ServiceMax deployment plans. The following table provides details on the user engagement options.