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The ServiceMax Product Certification Program provides customers flexible learning options that ensure confidence and mastery in the administration and use of the ServiceMax field service application. Product Certification Program courses are designed to walk users through guided, interactive exercises that provide participants with measurable, attainable, and repeatable skills. You’ll gain practical experience to keep your service delivery flexible and your organization informed.

Get Certified

ServiceMax Product Certification Courses are designed to walk you through guided exercises that provide you with measurable, attainable, and repeatable skills. Your ServiceMax certification journey begins with the Introduction to ServiceMax Administration (SVMX101) course. In this introductory course you learn core administrative features and basic skills. Your journey continues with ServiceMax Advanced Administration (SVMX201) where you will build on what you learned using advanced features and techniques.

Both courses are available as either a live instructor-led workshop or a self-paced eLearning course. Choose the workshop or course that best suits your style below.

Currently, all course instruction and course materials are only offered in English.

Introduction to ServiceMax Administration (SVMX101)
ServiceMax Advanced Administration (SVMX201)

Maintain Your Certification

Your ServiceMax credential represents your knowledge and expertise. Maintaining your credential ensures that you are continuously developing your skills and keeping your knowledge current. See the table below for estimated exam release dates and completion deadlines. Click here to learn more about maintaining your credential.

ATTENTION SERVICEMAX CERTIFIED INDIVIDUALS: If you have not completed your current release maintenance requirements by the Completion Deadline listed below, you are at risk of losing your credentials! Click here for instructions and details. Please see below for a schedule of releases and corresponding maintenance deadlines.

Release Exam Date Available Completion Deadline
Winter '18 Feb 20, 2018 Aug 20, 2018
ServiceMax 18.2 Jun 28, 2018 Dec 28, 2018
ServiceMax 18.3 Coming Soon! TBD

NOTE: Exam dates are subject to change at the discretion of ServiceMax.


ServiceMax Product Education eLearning Library Subscription

Our Product Education eLearning Library subscription offers on-demand eLearning courses, designed to walk users through guided exercises to provide participants with measurable, attainable, and repeatable skills. This comprehensive virtual library features our SVMX101-V and SVMX201-V courses, plus one certification exam voucher for each as well as several self-guided tutorials covering an array of ServiceMax features.

ServiceMax Product Education eLearning Library Subscription

Interested in ServiceMax Product Certification?

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