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Certification

ServiceMax Certification validates application expertise to help administrators highlight in-demand skills and configure and maintain the application. Start your ServiceMax Administrator certification journey to showcase your foundational understanding of the ServiceMax product. Continue your certification path and widen your product knowledge by becoming a ServiceMax Advanced Administrator. 

Benefits for Individuals

  • Increase your professional opportunities with recognized and respected certifications
  • Distinguish yourself from non-certified peers to accelerate your career
  • Promote your ServiceMax Certifications in the form of:
    • Certified logo for use on business cards or email signature
    • Certificate of achievement

Benefits for Companies

  • Achieve greater ROI from your ServiceMax investment
  • Hire the most qualified individuals
  • Enable your team with product skills and knowledge
  • Improve the quality of ServiceMax implementations

Recommended Training and Study Resources

About the Exam

  • Passing score: 75%
  • Content: 60 multiple-choice, multiple-select, and true/false questions
  • Time allotted to complete the exam: 90 minutes
  • Registration/Retake Fee: $200 USD
  • Delivery method: online via the ServiceMax LMS
  • References: help site and course materials
  • Prerequisite: course attendance highly recommended

Instructor Led Class Schedule

Get in-depth training from our experts in live interactive virtual classes.

SVMX101 Introduction to ServiceMax Administration in Lightning Experience covers ServiceMax Core out-of-the-box fundamentals and best practices for the basic setup, configuration and maintenance of a ServiceMax Core environment. We recommend completing this course before starting a ServiceMax deployment or when taking over an existing deployment. It is a must for new admins!

From now through the end of April 2022, we’re lowering the cost of all virtual instructor-led ServiceMax training workshops by 20%.

In order to fully prepare for your course, registration closes 2 business days before the start of the workshop. Check your email for more information.

COURSE TYPE DATES TIME LOCATION PRICE
SVMX201 Virtual Workshop Oct 11-15, 2021 12pm-5pm US Eastern Zoom Webinar $800.00 $640.00
SVMX101 Virtual Workshop Oct 25-29, 2021 12:30pm-5:30pm India IST Zoom Webinar $500.00 $400.00
SVMX201 Virtual Workshop Nov 22-26, 2021 12:30pm-5:30pm India IST Zoom Webinar $800.00 $640.00

À la Carte Exam Registration & Self-Study Learning Paths

COURSE TITLE PRICE DESCRIPTION  
SVMX101 Certification Exam: Introduction to ServiceMax Administration $200.00 This is the exam to earn a ServiceMax Certified Administrator credential. One attempt per purchase.
SVMX201 Certification Exam: ServiceMax Advanced Administration $200.00 This is the exam to earn a ServiceMax Certified Advanced Administrator credential. One attempt per purchase.
SVMX101 Core Certification Learning Path FREE Preparing to sit for a ServiceMax Administrator certification exam? Check out this bundled learning path of courses that has been designed to help you get exam-ready! Learn at your own pace with a learning path created just for you.
Core Version: 21.1 Lightning UI
SVMX201 Core Certification Learning Path FREE Preparing to sit for a ServiceMax Administrator certification exam? Check out this bundled learning path of courses that has been designed to help you get exam-ready! Learn at your own pace with a learning path created just for you.

* Exam sitting fees are included in instructor-led course registration

Questions?  Contact us at product.training@servicemax.com