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Instructor-Led Training & Webinars

Our instructor-led courses are designed to prepare you to become a ServiceMax Certified Administrator or ServiceMax Advanced Administrator.  As of March 2020, we are offering only virtual workshops. Registration is discounted 20% -- extended through December 2020!

In addition to ServiceMax instructor-led courses, we will soon offer Service Board webinars which will take learners through a series of live demonstrations to show your Dispatchers and Planners how they can effectively address their scheduling challenges.

By registering for an instructor-led course or webinar, you will automatically gain access to our Litmos learning management system with over 20 self-paced eLearning tutorials (also called our Digital Training Library)!

Instructor-led Course Offerings

SVMX101 Introduction to ServiceMax Administration

  • Fundamental-level course
  • Intended for administrators and implementors who seek an overall understanding of ServiceMax core functionality
  • Designed to assist with the initial setup and management of the application
  • Includes one SVMX101 Certification Exam attempt
  • Prerequisite: Salesforce.com Beginner Administrator Trailhead Course or equivalent knowledge
View Agenda

SVMX201 ServiceMax Advanced Administration

  • Advanced-level course
  • Best suited for seasoned administrators and implementors
    • who have experience with the core features of the application
  • Designed to provide a deeper dive to aid in future
    • development and ongoing maintenance
  • Includes one SVMX201 Certification Exam attempt
  • Prerequisite: ServiceMax Certified Administrator certification
View Agenda

Virtual Instructor-led ServiceMax Certification Course Experience

  • Delivered live by a ServiceMax Authorized Instructor via Zoom (beginning March 2020, courses will only be offered virtually until further notice)
  • 5 days in length, 5 hours per day
  • Learners participate in discussions and lab exercises and engage in chats, interactions, and polls

Webinar Offerings

SB100-DISP SERVICE BOARD FOR DISPATCHERS WEBINARS
  • Fundamental-level course
  • Intended for end users of Service Board such as Dispatchers and Admins who will enable functionality for Dispatchers and Implementers of Service Board
  • Prerequisite: "Service Board Navigation for All" course (included in course packet, or you can click here to register for the Digital Training Libraryseparately)

View Agenda


SERVICE BOARD WEBINAR EXPERIENCE
  • Delivered live via Zoom
  • 2-5 hours
  • Learners watch live demos and engage in chats, discussions, and polls

Class Schedule

Whether you’re working from home or from an office, we want to continue helping you make the most of your ServiceMax product. From now through October 2020 December 2020, we’re lowering the cost of all virtual instructor-led ServiceMax training workshops by 20%.

COURSE TYPE DATES TIME LOCATION PRICE
SVMX101 Virtual Workshop Nov 16-20, 2020 12:30pm-5:30pm IST Zoom Webinar $500.00 $400.00
SVMX101 Virtual Workshop Dec 7-11, 2020 12pm-5pm US Eastern Zoom Webinar $500.00 $400.00
SVMX201 Virtual Workshop Dec 7-11, 2020 12:30pm-5:30pm IST Zoom Webinar $800.00 $640.00

Class Cancellation & Reschedule Policy

Questions?  Contact us at product.training@servicemax.com