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Instructor-Led Training & Webinars

Our instructor-led courses are designed to prepare you to become a ServiceMax Certified Administrator or ServiceMax Advanced Administrator.  As of March 2020, we are offering only virtual workshops. Registration is discounted 20% -- extended through the end of 2021!

By registering for an instructor-led course or webinar, you will automatically gain access to our Litmos learning management system with over 20 self-paced eLearning tutorials (also called our ServiceMax Core Digital Library)!

Instructor-led Course Offerings

SVMX101 Introduction to ServiceMax Administration

  • Fundamental-level course
  • Intended for administrators and implementors who seek an overall understanding of ServiceMax core functionality
  • Designed to assist with the initial setup and management of the application
  • Includes one SVMX101 Certification Exam attempt
  • Version: ServiceMax 21.1 & Lightning UI
  • Prerequisite: Salesforce.com Beginner Administrator Trailhead Course or equivalent knowledge
View Agenda

SVMX201 ServiceMax Advanced Administration

  • Advanced-level course
  • Best suited for seasoned administrators and implementors
    • who have experience with the core features of the application
  • Designed to provide a deeper dive to aid in future
    • development and ongoing maintenance
  • Includes one SVMX201 Certification Exam attempt
  • Version: ServiceMax 21.1 & Lightning UI
  • Prerequisite: ServiceMax Certified Administrator certification
View Agenda

Course Experience

  • Delivered live by a ServiceMax Authorized Instructor via Zoom
  • 5 days in length, 5 hours per day
  • Learners participate in discussions and lab exercises and engage in chats, interactions, and polls

Course Preparation

  • Complete prerequisite learning (see above)
  • Log in to Litmos to review course packet materials
  • Download and/or print materials
  • Set up a quiet workspace, perhaps with dual monitors

Class Schedule

Get in-depth training from our experts in live interactive virtual classes.

SVMX101 Introduction to ServiceMax Administration in Lightning Experience covers ServiceMax Core out-of-the-box fundamentals and best practices for the basic setup, configuration and maintenance of a ServiceMax Core environment. We recommend completing this course before starting a ServiceMax deployment or when taking over an existing deployment. It is a must for new admins!

From now through the end of April 2022, we’re lowering the cost of all virtual instructor-led ServiceMax training workshops by 20%.

In order to fully prepare for your course, registration closes 2 business days before the start of the workshop. Check your email for more information.

COURSE TYPE DATES TIME LOCATION PRICE
SVMX201 Virtual Workshop Oct 11-15, 2021 12pm-5pm US Eastern Zoom Webinar $800.00 $640.00
SVMX101 Virtual Workshop Oct 25-29, 2021 12:30pm-5:30pm India IST Zoom Webinar $500.00 $400.00
SVMX201 Virtual Workshop Nov 22-26, 2021 12:30pm-5:30pm India IST Zoom Webinar $800.00 $640.00

Class Cancellation & Reschedule Policy

Questions?  Contact us at product.training@servicemax.com