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Instructor-Led Training & Webinars

Our instructor-led courses are designed to prepare you to become a ServiceMax Certified Administrator or ServiceMax Advanced Administrator.  As of March 2020, we are offering only virtual workshops. Registration is discounted 20% -- extended through June 2021!

By registering for an instructor-led course or webinar, you will automatically gain access to our Litmos learning management system with over 20 self-paced eLearning tutorials (also called our Digital Training Library)!

Instructor-led Course Offerings

SVMX101 Introduction to ServiceMax Administration

  • Fundamental-level course
  • Intended for administrators and implementors who seek an overall understanding of ServiceMax core functionality
  • Designed to assist with the initial setup and management of the application
  • Includes one SVMX101 Certification Exam attempt
  • Prerequisite: Salesforce.com Beginner Administrator Trailhead Course or equivalent knowledge
View Agenda

SVMX201 ServiceMax Advanced Administration

  • Advanced-level course
  • Best suited for seasoned administrators and implementors
    • who have experience with the core features of the application
  • Designed to provide a deeper dive to aid in future
    • development and ongoing maintenance
  • Includes one SVMX201 Certification Exam attempt
  • Prerequisite: ServiceMax Certified Administrator certification
View Agenda

Course Experience

  • Delivered live by a ServiceMax Authorized Instructor via Zoom
  • 5 days in length, 5 hours per day
  • Learners participate in discussions and lab exercises and engage in chats, interactions, and polls

Course Preparation

  • Complete prerequisite learning (see above)
  • Log in to Litmos to review course packet materials
  • Download and/or print materials
  • Set up a quiet workspace, perhaps with dual monitors

Class Schedule

Whether you’re working from home or from an office, we want to continue helping you make the most of your ServiceMax product. From now through December 2020 June 2021, we’re lowering the cost of all virtual instructor-led ServiceMax training workshops by 20%.

In order to fully prepare for your course, registration closes 2 business days before the start of the workshop. Check your email for more information.

COURSE TYPE DATES TIME LOCATION PRICE
SVMX101 Virtual Workshop Apr 12-16, 2021 12pm-5pm US Eastern Zoom Webinar $500.00 $400.00
SVMX101 Virtual Workshop May 3-7, 2021 12:30pm-5:30pm IST Zoom Webinar $640.00 $400.00
SVMX201 Virtual Workshop May 17-21, 2021 12pm-5pm US Eastern Zoom Webinar $800.00 $640.00

Class Cancellation & Reschedule Policy

Questions?  Contact us at product.training@servicemax.com