Our instructor-led courses are designed to prepare you to become a ServiceMax Certified Administrator or Advanced Administrator.

As of March 2020, we are offering only virtual workshops. Registration is discounted 20% -- extended through October 2020!

Course Offerings

SVMX101 Introduction to ServiceMax Administration

  • Fundamental-level course
  • Intended for administrators and implementors who seek an overall understanding of ServiceMax core functionality
  • Designed to assist with the initial setup and management of the application
  • Includes one SVMX101 Certification Exam attempt
  • Prerequisite: Salesforce.com Beginner Administrator Trailhead Course or knowledge equivalent
View Agenda

SVMX201 ServiceMax Advanced Administration

  • Advanced-level course
  • Best suited for seasoned administrators and implementors
  • who have experience with the core features of the application
  • Designed to provide a deeper dive to aid in future
  • development and ongoing maintenance
  • Includes one SVMX201 Certification Exam attempt
  • Prerequisite: ServiceMax Certified Administrator certification
View Agenda

Course Experience

Virtual ServiceMax Certification Courses

  • Provided via Zoom webinar 
  • 5 days in length, 5 hours per day
  • Students participate in discussions and lab exercises and engage in chats, interactions, and polls


  • Provided via Zoom webinar
  • 2-5 hours
  • Students watch live demos and engage in chats, discussions, and polls

Class Schedule

Whether you’re working from home or from an office, we want to continue helping you make the most of your ServiceMax product. From now through July 2020 October 2020, we’re lowering the cost of all virtual instructor-led ServiceMax training workshops by 20%.

SVMX101 Virtual Workshop Aug 24-28, 2020 8am-1pm US Eastern Zoom Webinar $500.00 $400.00
SVMX201 Virtual Workshop Sept 14-18, 2020 12pm-5pm US Eastern Zoom Webinar $800.00 $640.00
SVMX101 Virtual Workshop Oct 12-16, 2020 12pm-5pm US Eastern Zoom Webinar $500.00 $400.00
SB100-DISP Webinar Dates TBD - coming soon! US Eastern Zoom $0 $0